Useful Information

Useful Information

Emergencies Police / Fire / Ambulance

For emergencies dial 111. Please be aware that there can be penalties for dialling this number in circumstances other than a genuine emergency.


Banks are generally open 9:30am to 4:30pm Monday to Friday, except on public holidays. All major credit cards can be used. Automatic Teller Machines (ATMs) are widely available – most banks are part of the Cirrus or Plus international networks.


Throughout New Zealand most shops are open seven days, usually from 9am to 5pm. Late nights are usually on a Thursday or Friday, although some businesses (especially beauty clinics) have other late nights during the week.


Smoking is prohibited in most public places including bars and restaurants.


The international dialling code for New Zealand is +64. The outgoing code is 00 followed by the country code. The area code for all South Island locations is 03.

0800 and 0508 numbers are free within New Zealand. 0900 numbers incur an additional charge.


Christchurch City has some of the purest tap water in the world! Water taken from rivers and lakes should always be boiled thoroughly or treated before drinking.


Electricity in New Zealand is supplied at a minimum voltage of 230-240 volts and 50 hertz. New Zealand power outlets take electrical plugs with three flat pins although plugs with 2 pins will often still fit.