Looking Back at the Year 2018
As a person who sets high (at times ridiculously high) standards, it’s often a relief to get to the end of the year – and this year especially. Along with everyone else, whether working at a breakneck pace or to a simpler rhythm, I find it a good time to reflect on the events of the previous twelve months. The businessperson in me looks to analyse and assess. To attempt to repeat the successes and minimize the falls in the year that’s been and, of course, there have been both.
Achieving the highest performing office internationally for the Harcourts brand has been the biggest accolade. It’s seen the Papanui office placed as the number-one office out of over 900 in 10 countries. Undoubtedly a proud moment, but there have also been the usual conflicts that come with running a successful business whilst managing the various agendas of over 120 people across five offices.
It’s also been a year where law changes around Overseas Investment and Anti-Money Laundering have required a new level of compliance and vigilance. 2019 will no doubt see even more training and specialist assistance to ensure the highest levels of professional care are maintained in these very new areas.
Personally, the mother in me is adjusting to the new dimension of having two sons mostly living away from home and another Christmas (the seventh) without our eldest son Harry, who will be working in the Japanese Alps. Like every parent, these moments make me thoughtful and nostalgic, and probably contribute to the rationale for always having an open house on Christmas Day. We’re a ‘more the merrier’ kind of family and our day is complete with our own quirky traditions and enough food and drink to feed a small army.
So, it’s been a great year, a changing market and a changing environment. Adjusting to new price points in different demographics whilst instigating additional support services for the company. The appointment of a full-time social media designer has opened-up a whole new methodology for connecting with potential clients and purchasers, and the year ahead sees us adding to this part of the business. Giving back has also been a constant theme, and children and the vulnerable are the first on our list. So, what will 2019 look like? Like other years, it will probably have its share of challenge and cheer. I’m hoping it means lots of good madness, a caring community, lots of opportunity and more time with the people I love.
– Lynette McFadden, Business Owner